Protecting London Homes and Businesses , Honest, and Permanent Pest Eradication

OUr Story

The Story Behind Catchem Pest Control

Catchem Pest Control was established at The Hubb on Rainham Road South in Dagenham to provide residential and commercial property owners with an honest, highly technical, and permanent alternative to slow-moving council teams and unaccredited contractors. Having witnessed property owners waste hundreds of pounds on superficial supermarket sprays for bed bugs and recurring rat invasions, our founders invested in commercial units, CCTV drain cameras, falconry birds of prey, and advanced proofing hardware.
Operating from our base near the A13 transport corridor, our primary challenge was proving that long-term pest management requires structural exclusion and nest destruction rather than basic baiting. Through fixed pricing, rapid response times, and glowing customer recommendations, our service fleet expanded quickly across Dagenham, Luton, Stratford, Ilford, Barking, and Romford.
Today, our 24/7 emergency team handles everything from late-night residential bed bug treatments to multi-site industrial warehouse protection and bird control. We remain dedicated to setting industry standards through continuous staff training, humane removal practices, and an unyielding commitment to customer peace of mind.

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Amy Harvey profile picture
Amy Harvey
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We heard lots of good reviews about this company and decided to use them ourselves. We suspected we had a rodent issue in our home. A gentleman came to our home for an assessment. He was really helpful, professional, and was very understanding of our anxieties around rodents. After the assessment, the gentleman was able to diagnose what the issue was (thankfully not rodent) and gave us lots of useful advice going forward. Very professional, reassuring, detailed assessment, and fantastic customer service. I would highly recommend this service!
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Amrit Johal
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Top class service. Jordan is a man cool under pressure! 100% reliable!
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Aileen Kelly profile picture
Aileen Kelly
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I called this company as I had previously had a bad experience with another pest control company who knew I had a phobia of rats after spotting one in my garden and took advantage of this. When Jordan came out he was horrified that they had used 2 lots of poison in the bait box and most of it was loose and had fallen out on my lawn. This was a danger to wild life and my indoor cat who I let out in the garden every day. He picked up all the loose poison and checked everywhere for me. He also explained what I needed to do if I ever saw any again. He called the other company and insisted they came to collect the boxes and told them what they had done was illegal and a danger to wildlife. He didn't charge for the visit or the advice. I am so grateful for his visit as he gave me peace of mind and I will definitely contact him in the future if I spot any other rats although I'm praying I wont need to. I highly recommend him and wouldn't hesitate to use him in the future. I asked him what his rates were and they are also very reasonable but he put no pressure on me whatsoever. He definitely deserves 5 stars for his service.
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cyanah louise
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I recently used Catchem Pest Control Ltd and couldn’t be happier with the service I received. From the very beginning, booking was quick and straightforward. The explanations provided were clear, simple to understand, and gave me confidence that I knew exactly what was required during the preparation process. When Jordan, the owner, arrived for the first appointment, he was professional, efficient, and reassuring throughout. He took the time to answer my questions and made sure I understood everything that was happening. He also encouraged me to get in touch if I had any concerns afterwards, and whenever I reached out, his responses were always prompt and helpful. For the second visit, Jordan brought along his apprentice, who was equally professional and did an excellent job. The service has been thorough from start to finish, and it’s clear that customer care is a priority for the team. I’m currently waiting to see whether a final appointment will be needed, but regardless of the outcome, I wouldn’t hesitate to use Catchem Pest Control Ltd again in the future if required. I would happily recommend them to anyone looking for a reliable, knowledgeable, and professional pest control service.
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Qasim Afzal-Ahmed
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Catch Em pest control are always able to accommodate to urgent issues. Jordan and Chris never fail to go above and beyond, always communicating the issues and giving me honest solutions which leaves my team always returning to their work. Genuinely trustworthy work at incredibly affordable prices. Couldn't be happier and will continue to use Catch Em!
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Sara Durrant profile picture
Sara Durrant
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Thank you to chris for resolving the ant issue in the kitchen, he was on time. The gel worked a charm and I have not had any ants in the kitchen since. Would recommend this company to anyone that needs pest control.
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Leah Morris profile picture
Leah Morris
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I contacted Catchem Pest Control after discovering I had a bed bug problem, something I had never experienced before. From the very first phone call, the service was excellent. I spoke with Chris, who was incredibly helpful, knowledgeable, and reassuring. He took the time to explain the treatment process in detail and sent over a fact sheet outlining everything I needed to do before the visit. The very next day, Jordan attended the property and carried out a thorough inspection of all rooms. He was professional, friendly, and extremely thorough throughout the treatment process. He completed two treatments and kept me informed every step of the way. I am delighted to say that I am now completely bed bug free. The service provided by Catchem Pest Control was outstanding from start to finish, and I cannot thank Chris and Jordan enough for their hard work and expertise. I would highly recommend Catchem Pest Control to anyone in need of a reliable and professional pest control company.
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niki pennells profile picture
niki pennells
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I recently used Catchem Pest Control to deal with a pigeon problem at my property, and I couldn’t be happier with the service. From start to finish they were professional, knowledgeable, and incredibly efficient. They assessed the situation quickly, explained everything clearly, and carried out the work with real care and attention. The difference was immediate — the issue was resolved far more effectively than I expected, and the whole process was completely stress‑free. It’s rare to find a company that is this reliable and genuinely committed to doing a great job. I wouldn’t hesitate to use them again and highly recommend them to anyone needing pest control support.
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Amanda Hughes profile picture
Amanda Hughes
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100% recommend this company for all your needs regarding pest control. Friendly and professional with a wealth of knowledge!
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William Swanston profile picture
William Swanston
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I had a very good experience with this company, i had issues with mice in the kitchen and bathroom and was worried about using the areas incase one jumped out at me. I contacted Catchem pest control and spoke with Jordan on the 020 number after researching and found they was available the same day and reasonable pricing. They turned up on time and dealt with the issue straight away, they found that the mice was getting access from a gap around he pipes in the kitchen. At the end of the treatment all holes was proofed with the correct material and i have had no mice since. I would like to say a massive thanks to chris for fixing and carrying out the treatment and for jordan for finding the time to fit me in on the same day.

How we work

Our Working Process In 4 STEPS

With years of expertise in pest control, our team of specialists possesses the knowledge to execute the task with precision. We are committed to working diligently until the issue is completely resolved, ensuring the elimination of ants from your premises.

1

Assessment

Our pest management process usually commences with an initial assessment. At this stage, we engage in a comprehensive discussion with the client to fully grasp the nature of the problem, enabling us to determine the type of control system required to address the issue effectively.

2

Implementing

Following the initial assessment, we proceed to implement appropriate control methods. Depending on the type of pests encountered, our strategies may encompass a range of approaches such as biological pest control, mechanical pest control, physical pest control, the use of poisoned bait, and trapping.

3

Prevention

Alongside the control of existing pests, our approach to pest management emphasizes prevention. We aim to educate customers on methods to diminish the presence of pests, which includes blocking potential entry points and sealing holes in structures.

4

Support

Dedicated to offering support even after the pest control event concludes. We are committed to furnishing comprehensive reports and quality guarantees for all our services. This commitment ensures that our clients can consistently experience optimal protection against potential future infestations.

TRUSTED & APPROVED

ACCREDITATIONS & MEMBERSHIPS

Our Gallery

A Look at Our Recent Work

Ready to Take Back Your Space?

Get fast, professional pest control from experienced local technicians. Contact Catchem today for a clear, fixed quote and expert help whenever you need it.

Honest Service. Permanent Results.

Expertise That Keeps Pests Away

Permanent Proofing Standards

We don't just eliminate active pests; we locate and seal structural entry points to stop return visits.

Absolute Price Transparency

Clear itemised quotes provided upfront with zero hidden call-out fees or unexpected weekend surcharges.

Why Choose Us

Why Choose Catchem Pest Control?

Directly Employed Technicians

Experienced local pest control engineers who take personal pride in keeping London's properties hygienic and pest-free.

Advanced Equipment Fleet

Commercial rigs, CCTV drain inspection suites, falconry deterrents, and heavy-duty exclusion hardware.

FAQ

Frequently Asked Questions?

Are your pest control technicians directly employed or casual agency workers?

All our technicians are directly employed, fully insured, background-checked, and BPCA/RSPH certified members of the team.

Do you hold insurance that covers accidental damage during pest treatments?

Yes. We carry full Public Liability Insurance, ensuring your residential or commercial premises are fully protected during all works.

What areas outside Dagenham do you cover for emergency call-outs?

We cover all of Greater London, Essex, and Bedfordshire, with core rapid-dispatch hubs in Luton, Stratford, Ilford, Barking, and Romford.

Do you offer free on-site surveys for commercial properties?

Yes, we provide free, no-obligation site inspections and written compliance proposals for commercial facilities and food venues.

How do you ensure humane treatment when removing wildlife or birds?

We adhere strictly to the Wildlife and Countryside Act, deploying non-lethal netting, spikes, falconry dispersal, and live-capture methods wherever required.