Privacy Policy
Last Updated: 31 August 2026
1. Information We Collect
We may collect your name, telephone number, email address, postcode, property details, service requirements and any other information you voluntarily provide through our contact forms, email or WhatsApp.
2. How We Use Your Information
Your information is used to respond to enquiries, provide pest control quotations, arrange appointments, deliver our services, communicate with you and manage customer records.
3. Contact Forms
Information submitted through our website forms is used for handling your enquiry and providing the requested service. We use Google reCAPTCHA to help protect our forms from spam and automated submissions.
4. WhatsApp and Telephone
If you contact us by telephone or WhatsApp, the information you provide may be used to assess your pest control requirements, provide advice, arrange services and communicate regarding your enquiry.
5. Sharing Your Information
We do not sell or rent your personal information. Information may only be shared where necessary to provide our services, comply with legal obligations, protect our business or prevent fraud and misuse.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
7. Cookies
Our website may use cookies and similar technologies to ensure the website functions correctly, understand website usage and improve your experience. You can manage or disable cookies through your browser settings.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting legal or regulatory requirements.
9. Your Rights
Under applicable UK data protection law, you may have rights to request access to, correction or deletion of your personal information, as well as other applicable data protection rights.
10. Contact Us
For privacy-related questions or requests concerning your personal information, please contact:
Catchem Pest Control
The Hubb, 335–351 Rainham Rd S, Dagenham, RM10 8QR
Phone: 020 8154 2714
Email: enquiries@catchempestcontrol.com